Toxic people and culture from HR and management all the way down - Information Technology Zelis Employee Review

1.0
15 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Working here will make you appreciate your next job and even if it's bad, too, it will not be this bad.

Cons

I've never seen so many dumb and lazy people in IT until I came to work for Zelis. This company is the result of mergers and acquisitions and each time the dumb and lazy people stay because they know they can't survive anywhere else. The result is a place where nothing gets done and everyone makes excuses. The management is the meanest and dumbest I have ever seen. It would be a mistake for anyone to come to take a job here. This company will do nothing but hurt your career and waste your time.

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Zelis Response
6y
Zelis Healthcare is excited to be among one of the fastest growing private companies, within the U.S. This is the 9th consecutive year, our company growth has been recognized. Every day, our talented associates fulfill an important mission for our clients, members and each other. We share this honor with our associates across all locations and departments. We are grateful to our associates for their commitment to our company values, individual performance and team successes. Regarding your individual feedback, our Technology organization is evolving. We are thankful to our IT associates for being an integral part of our growth results.

Explore other reviews about Zelis

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for Flexible working hours Flexible time off

Cons

Salaries are on the lower end of the market

2.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good work/life balance, generous PTO

Cons

• Excessive management layers: There are too many layers of management, many of which seem focused on self-preservation rather than supporting the team. This creates unnecessary bureaucracy, leaving employees bogged down with low-value tasks and corporate checkboxes instead of meaningful work. • Outdated technology and resistance to innovation: The tech stack is significantly outdated, and there is a clear resistance to adopting modern solutions. For example, I was penalized for incorporating AI into development work, despite other teams being encouraged to use tools like ChatGPT for less impactful tasks. Opportunities to implement cost-saving, AI-driven solutions were dismissed without proper consideration. • Unsustainable expectations for advancement: Promotions appear to be reserved only for top performers who are willing to prioritize work above all else. The expectation to “eat, sleep, and breathe” the job creates an unhealthy work-life balance and limits growth opportunities for otherwise strong contributors.

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