Avoid because they don’t truly support you and your needs, was overloaded with work - Customer Support Representative Zentro Employee Review

2.0
30 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Benefits helped but were not cheap but improved

Cons

Workload had tripled if not more since acquiring new companies and buildings from other companies, not hiring enough support staff, Pay is below the average for the area!

Explore other reviews about Zentro

5.0
8 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Empowered to build and lead: Employees are given real ownership and autonomy to make an impact, especially in leadership and strategic roles. Fast-paced and high-growth environment: There’s constant momentum, with new products, partnerships, and initiatives always on the horizon. Supportive leadership team: Senior leadership is accessible, open to ideas, and invested in employee success. Collaborative culture: Teams work well cross-functionally, and there’s a genuine sense of camaraderie across departments. Opportunity to wear many hats: Great place for those who enjoy versatility, learning, and stepping outside their job description.

Cons

Growing pains of a scaling company: With growth comes change, and some processes and structures are still catching up. Resource constraints in some areas: Some teams may feel stretched thin during busy periods or new launches. Change is constant: If you’re not adaptable, the pace and evolution of the company can feel overwhelming. Not everything is "built out": You may need to create your own playbooks, especially in newer or first-time roles. Limited brand awareness (for now): Still building recognition in the market compared to legacy competitors.

2.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Nice role if you enjoy networking events and client lunches

Cons

Private equity company, lots of haphazard mergers and acquisitions

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