Leadership change - Anonymous employee Zip Co Employee Review

3.0
18 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people is good, technology is limited

Cons

The leadership changes have changed culture and people leaving all the time

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Zip Co Response
2mo
Thank you for sharing your feedback. It was great to hear such positive reflections on our Zipsters. That being said, I would appreciate the opportunity to understand your comments further on shifting culture and change. While we take pride in the number of Zipsters with long tenures - and celebrate those who move on after meaningful careers with us - we are constantly investing in evolving the people experience, based on what we hear matters most to the team. Having taken time to leave this review, I would really value a confidential follow-up conversation to hear where you think we could do things differently. If you're keen, please reach out to me via people@zip.co, and I'll prioritise making time for a call to hear your observations and possible solutions by getting a call booked in. Thanks, Natalie Ranki-Goldman Director, People & Culture (ANZ)

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5.0
27 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not only does Zip do a great job at foster culture in a remote environment, but they also provide a great competitive comp package

Cons

None that I can think of at the moment.

3.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Lots of chances to gain experience

Cons

Limited leadership opportunities and growth at the time.

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