30 Apr 2026
Zip Co Response
3wThank you for sharing your detailed feedback about your experience in the Engineering team at Zip. We value the time you've taken to provide these insights, as the perspectives of our current and former Zipsters are vital to our ongoing efforts to cultivate an engaged, high-performing workplace.
While it was pleasing to read the positive parts of your review, I am concerned by your observations regarding technical leadership and the consistency of engineering standards. Maintaining a culture of growth and technical excellence is a priority for all teams at Zip, and hearing that your experience didn't align with the high expectations we have for our leaders and the overall experience is disappointing.
To better understand your experience and the ideas you think we should consider moving forward, I would appreciate the opportunity to unpack your comments further.
If you're open to a conversation, please contact me via people@zip.co, and I'll set up a confidential call. Gathering additional context is a crucial step that will allow for further review and investigation with the relevant teams, and I hope to hear from you.
Otherwise, I wish you the best for your future career.
Many thanks,
Natalie Ranki-Goldman,
Director, People & Culture (ANZ)