Fake Reviews - Anonymous employee ZogSports Employee Review

1.0
11 Jan 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some real pros to working at zog, coworkers are very friendly, and you can dress casually. Unfortunately, the newer reviews are not real reviews, but employees asked to write positive reviews. There is unlimited vacation, but no one is able to take advantage because of the workload. If you were to take vacation you would be on your computer/phone the entire time, you also have to have it approved by your manager and they often will approve, but then contact you while you are "on vacation"

Cons

There is no work/life balance, hours are unreasonable, management lies about how caring they are and how you will never find a company like zog, when in actuality this is very untrue.

avatar
ZogSports Response
8y
Dear Zog Employee - Founder and CEO Robert Herzog responding here. Thank you very much for your feedback. While I am certainly disappointed to hear that you are not having a good experience at the company, we can't improve without feedback (Continuous Improvement is one of our Core Values). I'd like to respond to a few of your comments from above: 1) We have numerous employee feedback forums in place that are available to you including quarterly eNPS surveys, direct meetings with your manager and access to HR or your manager's boss (COO). We have never heard this feedback from you before. I'm not sure how we could have known if you did not tell us how you were feeling. We will certainly try to improve 2) Fake reviews - Since ZogSports has won Best Places to Work awards in 3 of the past 4 years (100% based on anonymous Employee Surveys that we never see), most of our employees clearly do love working here. It is true that we did ask employees to leave reviews so that prospective employees could better understand our culture and the jobs that they might accept. We asked people to leave a review only if they wanted to. At no time did we suggest that anyone write anything not truthful 3) Vacation and work/life balance - While there are aspects of the job that are difficult, almost everyone at the company did take at least 3 weeks of vacation in 2017 in addition to the 2 weeks we closed over the holidays. Our HR Director tracks this and does encourage people to take vacation 4) Expectations - We certainly do try to be honest and have an average employee tenure of 4+ years. It sounds like your experience is quite challenging but a bit of an anomaly at the company 5) Caring - This is one of our Core Values and we take it very seriously. I personality meet with every employee at the company 1-2x/year to discuss their dreams, learning and fun things that they want to do outside of work. I'm really sorry that you feel that we don't care about you and your experience at Zog. We do and I do. If you'd like to reach out to me directly, please do. My door is always open. Best regards, Rob

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3.0
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