Strong AI opportunities and collaborative culture - AI Engineer Zoom Communications Employee Review

5.0
10 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Working at Zoom provides strong exposure to real-world AI applications at scale. The team is collaborative, the engineering culture is solid, and there are good opportunities to work on impactful products that reach millions of users. Leadership generally values innovation, and cross-functional collaboration between product, infrastructure, and research teams is effective.

Cons

Priorities can shift quickly, which sometimes creates ambiguity in execution and long-term planning. As the company continues evolving beyond its core platform, teams may face pressure to move fast with limited resources. Decision-making across organizations can occasionally be slower than expected.

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Zoom Communications Response
2mo
Thank you for sharing such a thoughtful and detailed perspective. It’s great to hear that you’re finding meaningful opportunities to work on real-world AI applications at scale and collaborate across teams to build impactful products. A strong engineering culture and cross-functional partnership are key to driving innovation, and it’s encouraging to see that reflected in your experience. We also appreciate your insights around shifting priorities, resource constraints, and alignment. Feedback like yours highlights the importance of transparency, prioritization, and consistent communication to support effective execution. Thank you again for taking the time to share your experience and recommendations.

Explore other reviews about Zoom Communications

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

flexible hours, reasonable deadlines. good pay.

Cons

Long hours and not as fast paced.

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Zoom Communications Response
3w
It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
3.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Native C++ client Bar is low for being a domain expert - knowledge the average Silicon Valley engineer should have is somehow in short supply there, so it's easier to stand out Pay was OK, while it lasted

Cons

Repeated rounds of layoffs, with departed colleagues' work being heaped on those remaining, left everyone miserable and stressed and just waiting for when our turn is next. My boss actually announced development was shifting to "startup mode", and when I asked if that means more upside or flexibility or equity or any of the other reasons you may choose a startup over a large established company, the answer was, "no, just more work" (!?!) Serious culture and power divide between overseas and California based development teams. Zero career growth investment in employees; no training or conferences except those offered by Zoom. Fired entire DEI team CEO attended Melania's movie premier

3
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Zoom Communications Response
1mo
Thank you for sharing your experience and perspective. We understand how changes in leadership and hiring approaches can significantly impact team dynamics and overall culture. Your feedback highlights the importance of internal mobility, leadership alignment, and ensuring that employee voices are heard across regions. We appreciate you taking the time to provide such detailed and candid feedback, and we appreciate the positives you found during your time. We wish you all the best in your future endeavors.
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