Unclear direction and goals permeate every layer, starting at the top - Manager Zoom Communications Employee Review

2.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Competitive salary, good and talented people

Cons

Literally everything else. Executive leadership is caught in a cycle of chasing one shiny thing after another and expecting it done yesterday. Everything is an emergency, every time.

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Zoom Communications Response
3mo
Thank you for sharing your experience. It’s great to hear that you valued the competitive compensation and had the opportunity to work alongside talented colleagues. We also understand how a lack of clarity around direction and shifting priorities can impact day-to-day work and overall experience. We appreciate you taking the time to share your perspective.

Explore other reviews about Zoom Communications

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

remote life with chill team

Cons

moderate pay at best in comparison to others

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Zoom Communications Response
19h
It’s great to hear that you enjoyed the flexibility of remote work and being part of a supportive, collaborative team during your time at Zoom. We also appreciate your feedback regarding compensation. Perspectives like yours help highlight the importance of remaining competitive while continuing to provide a positive employee experience. Thank you for taking the time to share your thoughts.
1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

4
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Zoom Communications Response
22h
Thank you for taking the time to share your experience. It's unfortunate to hear that your time at Zoom has not met your expectations. We understand from your feedback that concerns around leadership, communication, work-life balance, and employee support have had a significant impact on your experience. Creating a respectful, supportive workplace where employees feel valued and empowered is essential, and your perspective highlights the importance of consistent leadership, clear communication, and a positive employee experience. We appreciate you sharing your candid feedback and encourage you to reach out to engagement@zoom.us.
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