Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Zoom Communications

      Engaged employer

      Zoom Communications reviews

      Always Delivering Happiness - Senior Technical Support Engineer Zoom Communications Employee Review

      5.0
      4 Apr 2017
      Senior technical support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Awesome company culture Supportive management Good pay and benefits Product is solid, so it is easy to sell and support Lots of opportunities to learn and engage with senior product engineers Hard work is acknowledged publicly to others in the company The company wants the employee to be happy so that they can make the customers happy

      Cons

      As with any customer service job sometimes customers get angry, but it is rewarding to try and deliver happiness to those types of customers as well. Occasional paid weekend shifts are expected Remote offices don't have as much opportunity for advancement or movement within the company.

      Explore other reviews about Zoom Communications

      5.0
      15 May 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      flexible hours, reasonable deadlines. good pay.

      Cons

      Long hours and not as fast paced.

      avatar
      Zoom Communications Response
      3w
      It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
      3.0
      12 Apr 2026
      Software development engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Native C++ client Bar is low for being a domain expert - knowledge the average Silicon Valley engineer should have is somehow in short supply there, so it's easier to stand out Pay was OK, while it lasted

      Cons

      Repeated rounds of layoffs, with departed colleagues' work being heaped on those remaining, left everyone miserable and stressed and just waiting for when our turn is next. My boss actually announced development was shifting to "startup mode", and when I asked if that means more upside or flexibility or equity or any of the other reasons you may choose a startup over a large established company, the answer was, "no, just more work" (!?!) Serious culture and power divide between overseas and California based development teams. Zero career growth investment in employees; no training or conferences except those offered by Zoom. Fired entire DEI team CEO attended Melania's movie premier

      3
      avatar
      Zoom Communications Response
      1mo
      Thank you for sharing your experience and perspective. We understand how changes in leadership and hiring approaches can significantly impact team dynamics and overall culture. Your feedback highlights the importance of internal mobility, leadership alignment, and ensuring that employee voices are heard across regions. We appreciate you taking the time to provide such detailed and candid feedback, and we appreciate the positives you found during your time. We wish you all the best in your future endeavors.
      See reviews by: Helpful|Rating|Date|All
      Related searches: Zoom Communications jobs | Zoom Communications salaries | Zoom Communications benefits | Zoom Communications interviews
      Zoom Communications reviewsZoom Communications Senior Technical Support Engineer reviewsZoom Communications review