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      Zoom Communications

      Engaged employer

      Zoom Communications reviews

      Zoom is not keeping up with the number of new hires causing dysfunction in processes - Anonymous employee Zoom Communications Employee Review

      4.0
      1 Aug 2021
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits, good culture, on paper, Zoom tries hard to support its employees. Hires very qualified people. Good communications from CEO.

      Cons

      Over the past 18 months Zoom has tried to keep up with explosive growth. So far the dust has yet to settle and it is very disorganized and confusing for recent hires who are trying to acclimate to a system that is broken .

      Explore other reviews about Zoom Communications

      5.0
      8 Jul 2026
      Mid market account executive vast
      Recommend
      CEO approval
      Business outlook

      Pros

      Great product, great team, work/life balance, great tools

      Cons

      Products change rapidly and training isn't always helpful

      1.0
      23 Jun 2026
      Support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing about this company is worth noting.

      Cons

      One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

      4
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      Zoom Communications Response
      1d
      Thank you for taking the time to share your experience. It's unfortunate to hear that your time at Zoom has not met your expectations. We understand from your feedback that concerns around leadership, communication, work-life balance, and employee support have had a significant impact on your experience. Creating a respectful, supportive workplace where employees feel valued and empowered is essential, and your perspective highlights the importance of consistent leadership, clear communication, and a positive employee experience. We appreciate you sharing your candid feedback and encourage you to reach out to engagement@zoom.us.
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