Great product, poorly run company - Anonymous employee Zoom Communications Employee Review

2.0
4 Dec 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Product is best in class - easy to use, reliable - People are generally nice

Cons

- Inexperienced leaders - favor people who agree with them, bad behaviour is unadressed while strong performers are expected to pick up the slack - Reactive environment - no strategy, planning or prioritization, last minute decisions, constant chaos - Speed over quality - pushed to deliver quickly instead of correctly - Poor work/life balance - meetings scheduled all hours of the day, chat heavy culture - responses expected immediately, constant fire drills - Below market compensation - salaries and benefits not competitive, increases frozen, benefits and company bonus slashed - Return to office - forced to go into office even though Zoom’s product is based on connecting remotely, only two weeks notice to comply, no consideration for financial or personal burden - Struggling culture - no budget for team building, a lot of surveying but no action taken on feedback

Explore other reviews about Zoom Communications

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

flexible hours, reasonable deadlines. good pay.

Cons

Long hours and not as fast paced.

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Zoom Communications Response
3w
It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
3.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Native C++ client Bar is low for being a domain expert - knowledge the average Silicon Valley engineer should have is somehow in short supply there, so it's easier to stand out Pay was OK, while it lasted

Cons

Repeated rounds of layoffs, with departed colleagues' work being heaped on those remaining, left everyone miserable and stressed and just waiting for when our turn is next. My boss actually announced development was shifting to "startup mode", and when I asked if that means more upside or flexibility or equity or any of the other reasons you may choose a startup over a large established company, the answer was, "no, just more work" (!?!) Serious culture and power divide between overseas and California based development teams. Zero career growth investment in employees; no training or conferences except those offered by Zoom. Fired entire DEI team CEO attended Melania's movie premier

3
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Zoom Communications Response
1mo
Thank you for sharing your experience and perspective. We understand how changes in leadership and hiring approaches can significantly impact team dynamics and overall culture. Your feedback highlights the importance of internal mobility, leadership alignment, and ensuring that employee voices are heard across regions. We appreciate you taking the time to provide such detailed and candid feedback, and we appreciate the positives you found during your time. We wish you all the best in your future endeavors.
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