Used to be a great company.... - Product Marketing Manager Zoom Communications Employee Review

3.0
4 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Great culture, lots of freedom and flexibility, good pay

Cons

current culture is not positive, lots of people telling me to stay away

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Zoom Communications Response
1y
We’re glad to hear that you valued the great culture, freedom, flexibility, and good pay during your time at Zoom. We understand your outlook about the current culture and the feedback you’ve received from others. If you’d like to share more, feel free to reach out to us at engagement@zoom.us. Your insights are important as we reflect on ways to improve and rebuild a positive environment. Thank you for your contributions during your time with us. We wish you the best in your future endeavors.

Explore other reviews about Zoom Communications

5.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great product, great team, work/life balance, great tools

Cons

Products change rapidly and training isn't always helpful

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

4
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Zoom Communications Response
1d
Thank you for taking the time to share your experience. It's unfortunate to hear that your time at Zoom has not met your expectations. We understand from your feedback that concerns around leadership, communication, work-life balance, and employee support have had a significant impact on your experience. Creating a respectful, supportive workplace where employees feel valued and empowered is essential, and your perspective highlights the importance of consistent leadership, clear communication, and a positive employee experience. We appreciate you sharing your candid feedback and encourage you to reach out to engagement@zoom.us.
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