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      Zoom Communications

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      Zoom Communications reviews

      Sinking ship - Senior Product Designer Zoom Communications Employee Review

      1.0
      31 Mar 2025
      Senior product designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Coworkers are genuinely kind and helpful. Interesting problems to work on. Solid pay and benefits.

      Cons

      I wanted to work at Zoom because of its great culture. Sadly, that culture has been completely eroded over the past few years, punctuated by endless layoffs and toxic management. Decisions are based on ego-driven opinions rather than data or research. Eric and other leaders have failed to articulate a coherent strategy ("AI-First is NOT a strategy). Despite the ambiguity, they hold product teams to an unrealistic standard, constantly micro-managing decisions, expecting perfection while pressuring employees to ship more work at a faster pace. The result is a toxic culture of finger-pointing where leaders put employees under a microscope, blaming them for every perceived flaw rather than taking accountability for the process they created. Managers are highly political, often acting as mouthpieces and enforcers for leadership, rather than empowering their teams and supporting career development. I have genuinely never felt so discouraged in my career.

      avatar
      Zoom Communications Response
      1y
      It's unfortunate to hear your experience at Zoom didn’t reflect the values we strive to uphold. It’s clear you were deeply invested in doing meaningful work, and we appreciate the contributions you made during your time here. Feedback like this is taken seriously and helps highlight the importance of trust, accountability, and creating an environment where teams can do their best work. If you have any further comments, please reach out to engagement@zoom.us.

      Explore other reviews about Zoom Communications

      5.0
      15 May 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      flexible hours, reasonable deadlines. good pay.

      Cons

      Long hours and not as fast paced.

      avatar
      Zoom Communications Response
      3w
      It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
      3.0
      12 Apr 2026
      Software development engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Native C++ client Bar is low for being a domain expert - knowledge the average Silicon Valley engineer should have is somehow in short supply there, so it's easier to stand out Pay was OK, while it lasted

      Cons

      Repeated rounds of layoffs, with departed colleagues' work being heaped on those remaining, left everyone miserable and stressed and just waiting for when our turn is next. My boss actually announced development was shifting to "startup mode", and when I asked if that means more upside or flexibility or equity or any of the other reasons you may choose a startup over a large established company, the answer was, "no, just more work" (!?!) Serious culture and power divide between overseas and California based development teams. Zero career growth investment in employees; no training or conferences except those offered by Zoom. Fired entire DEI team CEO attended Melania's movie premier

      3
      avatar
      Zoom Communications Response
      1mo
      Thank you for sharing your experience and perspective. We understand how changes in leadership and hiring approaches can significantly impact team dynamics and overall culture. Your feedback highlights the importance of internal mobility, leadership alignment, and ensuring that employee voices are heard across regions. We appreciate you taking the time to provide such detailed and candid feedback, and we appreciate the positives you found during your time. We wish you all the best in your future endeavors.
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