From top to flop - Anonymous employee Zoom Communications Employee Review

2.0
19 Jun 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

When I first joined, the benefits were strong and leadership had a clear vision. It felt like the company was headed in a good direction. Unfortunately, that has really declined over the past 2–3 years, and it's getting harder to find real positives. There are still some growth opportunities, but they’re pretty limited and often don’t lead to meaningful career development.

Cons

Leadership is constantly changing and not aligned. New roles get created without any clear purpose, and people are moved around like chess pieces — just with way less strategy. Employee and customer feedback is mostly ignored, but there are always new initiatives rolled out to make it seem like we’re being heard. The way layoffs are handled is honestly pretty terrible. People just disappear overnight with no explanation, their access cut off. Those who speak up often seem to be next. Then a few weeks later, the same roles pop up again in a different location. Trust in leadership is low. We’ve been told things like “there won’t be more layoffs,” only for the opposite to happen not long after. This is a global phenomen.

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Zoom Communications Response
11mo
It’s good to hear that your early experience at Zoom included strong benefits and a clear vision from leadership. We understand that shifts in structure and changes in direction can create uncertainty, and your perspective reflects how important transparency and stability are during times of growth and change. Thank you for sharing your thoughts, and we wish you all the best in your future endeavors.

Explore other reviews about Zoom Communications

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

flexible hours, reasonable deadlines. good pay.

Cons

Long hours and not as fast paced.

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Zoom Communications Response
2w
It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
3.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Native C++ client Bar is low for being a domain expert - knowledge the average Silicon Valley engineer should have is somehow in short supply there, so it's easier to stand out Pay was OK, while it lasted

Cons

Repeated rounds of layoffs, with departed colleagues' work being heaped on those remaining, left everyone miserable and stressed and just waiting for when our turn is next. My boss actually announced development was shifting to "startup mode", and when I asked if that means more upside or flexibility or equity or any of the other reasons you may choose a startup over a large established company, the answer was, "no, just more work" (!?!) Serious culture and power divide between overseas and California based development teams. Zero career growth investment in employees; no training or conferences except those offered by Zoom. Fired entire DEI team CEO attended Melania's movie premier

3
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Zoom Communications Response
1mo
Thank you for sharing your experience and perspective. We understand how changes in leadership and hiring approaches can significantly impact team dynamics and overall culture. Your feedback highlights the importance of internal mobility, leadership alignment, and ensuring that employee voices are heard across regions. We appreciate you taking the time to provide such detailed and candid feedback, and we appreciate the positives you found during your time. We wish you all the best in your future endeavors.
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