Overall good company, some downsides - Customer Service Representative Zurich Insurance Employee Review

3.0
26 Sept 2021
Recommend
CEO approval
Business outlook

Pros

The people are lovely. The flexibility is great especially as someone with a young family. Very good with upskilling existing staff and promoting.

Cons

People who make overall decisions don't consult the people who actually deal with the changes. The pay could be better (it's not bad it just could be better). Sometimes there is an unrealistic expectation in regards to work loads.

Explore other reviews about Zurich Insurance

4.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great work, good talent and good work life harmony

Cons

Frequent leadership changes, lack of alignment amongst Group and LoB, lack of funding for key initiatives

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