Profit-driven mentality - Job Coach atWork Australia Employee Review

Fun team and the managers try and make things easier

The work itself is hard and the KPIs are unrealisitic

Great friendships with other job coaches, Job Coaches can get *in the draw* to win a $500 gift card if they meet their KPIs (3 job placements per month) which isn’t really worth it but it’s a cute incentive.

Management constantly miss the point of the business, have no organic human approaches to clients’ conditions and push the “just get a job” idea before addressing client real life issues. No prior mental health qualifications or experience is required to be in a senior position or as a job coach leading to clients constantly being mistreated and misunderstood and with a business model rife with red tape and money-focussed strategies instead of client focus. Honestly just not paid enough for the *profanity* that job coaches have to put up with