basys - Customer Success Manager (CSM) basys Employee Review

3.0
2 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Remote, terrific support staff, committed to the client

Cons

Difficult systems to learn and heavy workload

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5.0
7 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Above average benefits, especially for a company of their size - note I worked here pre-acquisition. Multiple health plan options, including high-deductible plan with an HSA that company contributed to. 4-weeks of PTO to start, if I recall. Nice 401K match. Generous with home office equipment and even went so far as to provide office supplies when everyone was saving money working from home in height of Covid.

Cons

No cons as far as benefits

4.0
10 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Stayed busy, worked with other departments, leadership listened.

Cons

None that I would like to mention

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