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      NEVER AGAIN - Retention Specialist cxLoyalty Employee Review

      1.0
      23 Feb 2013
      Retention specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Well the pay was okay.

      Cons

      It's all a scam. I found them online they have been sued by almost every state in the USA. Ask them about it?... never happened. They keep everything a secret unless your a manager. Don't even bother to worry you'll lose your job there after a month.

      Explore other reviews about cxLoyalty

      5.0
      25 Nov 2024
      It project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      nice co-workers, great leaders, good pay

      Cons

      nothing I can think of. Unfortunately it was acquired by JPMC in 2020

      3.0
      17 Dec 2025
      Help desk
      Recommend
      CEO approval
      Business outlook

      Pros

      It was actually in 2018 when I started right before COVID. Call center. Customers call in to trade their credit card Rewards into travel-flights, cars, hotels. Management was easy to talk to. Fun environment. Fun lil luncheons. Easy after awhile. Worked OT & won a Chromebook

      Cons

      Oh a point attendance system, did quality meetings with stats. A lot of time felt like I was a number & only brought up negatives during coaching. Some people get motivated by strengths.

      1
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