Don't Work Here Long Term - Customer Care Specialist II cxLoyalty Employee Review

1.0
21 Aug 2020
Recommend
CEO approval
Business outlook

Pros

-Insurance, including for Pets -Nice Starting Pay for an Entry Level Job (For Those with GED or Recent College Grads) -Pays for School, good for Part-Time Income -Pretty Good Work Culture, Team Leads Work With You, Nice Co-Workers For The Most Part

Cons

-Upper Management Expects Too Much And Pays Too Little -Upskilled At Barely Any Notice -Complete Disregard of Employees Mental Health -Low Base Salary for those in higher position -Outdated Business Model and Practices -No Plans in place for disasters striking -Barely Two Weeks of PTO -Only FMLA, No Short Term Disability

Explore other reviews about cxLoyalty

5.0
1 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Pay was good, coworkers were amazing

Cons

Bought by Chase, Bed Bugs, Managers sleeping with coworkers. The list gos on.

3.0
17 Dec 2025
Recommend
CEO approval
Business outlook

Pros

It was actually in 2018 when I started right before COVID. Call center. Customers call in to trade their credit card Rewards into travel-flights, cars, hotels. Management was easy to talk to. Fun environment. Fun lil luncheons. Easy after awhile. Worked OT & won a Chromebook

Cons

Oh a point attendance system, did quality meetings with stats. A lot of time felt like I was a number & only brought up negatives during coaching. Some people get motivated by strengths.

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