high employee turnover - Quality Analyst cxLoyalty Employee Review

2.0
13 Mar 2022
Recommend
CEO approval
Business outlook

Pros

flexible work schedule Supportive HR staff

Cons

high employee turnover Constant change in upper management

Explore other reviews about cxLoyalty

5.0
1 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Pay was good, coworkers were amazing

Cons

Bought by Chase, Bed Bugs, Managers sleeping with coworkers. The list gos on.

3.0
17 Dec 2025
Recommend
CEO approval
Business outlook

Pros

It was actually in 2018 when I started right before COVID. Call center. Customers call in to trade their credit card Rewards into travel-flights, cars, hotels. Management was easy to talk to. Fun environment. Fun lil luncheons. Easy after awhile. Worked OT & won a Chromebook

Cons

Oh a point attendance system, did quality meetings with stats. A lot of time felt like I was a number & only brought up negatives during coaching. Some people get motivated by strengths.

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