Dying Company with Semi-Annual Layoffs - Anonymous employee cxLoyalty Employee Review

1.0
17 Feb 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The functional level employees are dedicated and hard working despite knowing they could be laid off any day. The benefits package is decent overall; offering insurance, 401k, and plenty of time off. Also, if you do get laid off typically there is a decent severance package.

Cons

People are actually happy to be laid off, because it is better than working here. If you survive you will have double work and in most cases no training in how to do it. Business is dwindling and former partners will not come anywhere near Affinion due to the numerous lawsuits and settlements against Affinion or the partners (Google Affinion Settlements) Mid level managers are complete waste of money, but often are protected by upper management. Many have been at the company for 7+ years and provide no value other than micromanaging and passing off your ideas as their own. Sr. Management has no vision or long term for the company. They have chosen to cut costs and consolidate to save their paychecks instead of innovate their business processes to create a long term plan. If you want a clearer picture read through the SEC filings yourself on the investors section of the Affinion website or do a recent search for Affinion SEC filings.

Explore other reviews about cxLoyalty

5.0
1 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Pay was good, coworkers were amazing

Cons

Bought by Chase, Bed Bugs, Managers sleeping with coworkers. The list gos on.

3.0
17 Dec 2025
Recommend
CEO approval
Business outlook

Pros

It was actually in 2018 when I started right before COVID. Call center. Customers call in to trade their credit card Rewards into travel-flights, cars, hotels. Management was easy to talk to. Fun environment. Fun lil luncheons. Easy after awhile. Worked OT & won a Chromebook

Cons

Oh a point attendance system, did quality meetings with stats. A lot of time felt like I was a number & only brought up negatives during coaching. Some people get motivated by strengths.

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