Not as Great as it used to be - Consultant eAssist Employee Review

3.0
18 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Remote work, great team mates.

Cons

Recent pay cuts. No paid time off. No vacation pay. Commission paid job but you clock in and out. Your hours are paid out of your commission at a minimum wage rate. Your sick time and vacations cost you money to find coverage. Company takes 70% of their monthly fees to clients , You get 30%. Forced to take on larger workloads to not feel the pay the pay cuts. On paper you make minimum wage. Big brother is always watching you. Can’t speak up or you’re toxic and naught as well fear for your job. People are leaving left and right due to pay cuts. They log their working hours but since the commissions are low they somehow owe the company money.

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eAssist Response
2y
Thank you for sharing your thoughts on Glassdoor. We are pleased to hear that you enjoyed the ability to work remotely and the camaraderie on your team. We appreciate your thoughts on compensation. Our success consultants are guaranteed minimum wage, yet can make much on commission, by service. Many report that they make more than they did when they worked in the dental office. It is disappointing to hear that you feel that you cannot share your opinions and ideas in a positive manner. And we are sorry to hear of your frustration. We always strive to support our employees and maintain our focus on our core values, especially seeking to understand. Many of your comments are inaccurate, and we welcome the opportunity to clear up misunderstandings and for direct feedback. Please email peopleservices@eassist.me.

Explore other reviews about eAssist

5.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Self-paced Work From Home Great pay Great work ethic is rewarded

Cons

You must be very good with time management You need to be discipled enough to set work and NON work hours

5.0
23 Feb 2026
Recommend
CEO approval
Business outlook

Pros

If you are self-motivated and care about doing meaningful work, eAssist gives you room to grow and make an impact. I have been given real autonomy to build systems, improve processes, and contribute to leadership conversations. Ideas are taken seriously. I don’t feel like a number here. The culture values trust, integrity, and servant leadership. When you show up consistently and take ownership, you are seen. There is flexibility in the remote structure, but it is not a “clock in and hide” environment. You are trusted to lead your work and deliver results. For me, that has been energizing and deeply rewarding. I’ve also been impressed with the benefits. In addition to strong medical, dental, vision, and life insurance coverage, there are wellness programs available through our insurance carrier. I participated in Omada and it genuinely helped me rethink how I measure progress and success in my health. It wasn’t just information. It was accountability and coaching that felt practical and supportive. That kind of investment says a lot about how the company values its people.

Cons

This is not a company where you can sit back and coast. Expectations are high, and development requires initiative. Because the company continues to evolve, processes sometimes change and can feel unclear during transition periods. Communication across departments can improve as we grow. If you need constant direction or prefer highly rigid structure, this environment may feel challenging.

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