Fooling people with fake review in Glassdoor. - Software Engineer eGain Employee Review

1.0
5 Jul 2021
Recommend
CEO approval
Business outlook

Pros

1. Flexible timing for devs. 2. People are helpful. 3. Friendly environment

Cons

Most of the time no defined timeline that cause rework all the time. Due to this we need to extend our work time most of the time. But most important thing here is 1 year back company asked us to provide false feedback in the glassdoor as the ratings are down and people are not joining after taking offer letters. So guys be aware that lots of fake and monopolized feedback and comments are present in website. How an employee can give 5 start rating to company if a company can't give 5 start rating to their employee. Just think before joining.

Explore other reviews about eGain

1.0
1 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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