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      Work at this place if you want to get depression and mental health issues - Anonymous employee eGain Employee Review

      1.0
      16 Jun 2022
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      none that are visible to me.

      Cons

      Work at this place if you want to get depression and mental health issues. This place is run by a bully who makes life miserable for employees. There is no respect for employees. You either agree with the CEO or get bullied (and i mean repeatedly and everyday and openly in meetings) or get fired. Don't buy in on all the linked in videos and positive comments here from employees. They are all marketing material for creating positive image. Very very toxic work environment.

      avatar
      eGain Response
      3y
      Thank you for sharing this feedback and contributions over the past 5 years. I am saddened to hear that you have had a poor experience working here. We would love to learn more about some of the challenges you are having so that we can partner and work to bridge these gaps. I will encourage you to please reach out to your HR at human_resources@egain.com. We are committed to fostering a supportive, healthy, collaborative, and positive work environment and would like to help in any way we can. Thank you.

      Explore other reviews about eGain

      1.0
      1 Jul 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

      Cons

      Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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