Current Employee, less than 1 year. Great company culture. - Applications Software Engineer eGain Employee Review

5.0
18 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Helpful and friendly seniors, chill environment, offshore opportunities and great professionalism.

Cons

No cons to say about company

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eGain Response
3y
Thank you for taking the time to share a thoughtful review! We are pleased to hear that you are enjoying the benefits provided and having great experience with our thought leaders. We encourage you to share any additional feedback on areas we can improve on as we continue to grow and succeed as a company. Thank you for all your contributions!

Explore other reviews about eGain

1.0
1 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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