Great Place to work - Application Software Engineer eGain Employee Review

5.0
18 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Good work life balance. Seniors are always ready to help. Events to cheer employees

Cons

No cons in my experience till now

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eGain Response
3y
Thank you for sharing about your current experience! At eGain, we believe a positive work-life balance and culture allows for all our employees to succeed. We hope to build our employees up with positive growth and mentorship from our leaders. We're happy to hear you are enjoying the sponsored employee engagement activities and please share any additional feedback you may have!

Explore other reviews about eGain

1.0
1 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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