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      eGain

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      eGain reviews

      concealed - Sales eGain Employee Review

      1.0
      9 Feb 2024
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      pizzas provided often on Fridays

      Cons

      not motivating to work for

      avatar
      eGain Response
      2y
      Thank you for taking a moment to provide input about your current experience working at eGain. It is good to hear that you are enjoying the benefits provided to you. It is of great value to us that our employees experience a positive work-life balance with the opportunity to participate in social activities outside of the work environment. It is disappointing that the Company is not motivating you to your further success. We strive for our leadership team to motivate and for the development of our employees. Thank you for your hard work and dedication to the company.

      Explore other reviews about eGain

      1.0
      1 Jul 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

      Cons

      Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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