Annual enrollment period has absurd overtime, and you often will not be notifed of it until the last minute. For some sales people all they care about is more opportunity for commission so thats fine, but its hard if your trying to balance out your personal life. This place is ethically very gray. While I thin very few people are actively trying to rip off customers, there are some greedy people like that here. there is higher pressure to SELL SELL SELL than I think is acceptable at a place that handles senior citizens health insurance, and top tier agents get glorified for sales when everyone knows you cant sell that much without cutting some serious corners. The company sends out mailers to thousands of seniors that look more like an official notice from Medicare than an advertisement, leading a lot of people who are less than cognizant or who are not great english readers to call in, not quite understanding who we are and not in a position to make a decision about insurance, but your job is to convince them to do just that in under an hour. I was told in meetings to "do the right thing for the customer" but then had to defend myself to supervisors for letting people off the phone that simply were not going to be helped by our product. As an agent anything you do here will fall on YOU. If your looking to do this job, make sure your willing to put your foot down with superiors and not be encouraged to do anything shady for the sake of stats or commission. The commision is taxed highly. you only get paid for plans that the customer keeps for 3 months or more, and the industry is saturated with other agents trying to snake your customers, so even plans you carefully selected and sold, you may not get paid for. The pay is not as good as advertised. This is certainly a good paying job, but your not gonna make six figures here unless your pushing stuff that isnt helping people