2y
Thank you for taking the time to share your experiences and concerns. Your feedback is incredibly valuable to us as we strive to improve and create a supportive work environment for everyone.
Firstly, I am truly sorry to hear about your negative experiences and the difficulties you’ve encountered. It’s clear that there are significant issues that need addressing, and your detailed feedback helps us understand where we need to focus our efforts. We take your comments very seriously and as you know we are committed to our core value of CANI - continuous and never-ending improvement.
We understand how important it is to have a supportive and communicative workplace, and it is unacceptable for anyone to feel neglected or undervalued. We will be taking a closer look at our management practices and the specific concerns you’ve raised about managerial neglect and lack of respect for our employees' time and efforts.
Additionally, regarding your feedback about the termination process and the lack of conversation has been heard. Please know there are two sides to every situation such as that, and things are not always what they seem. We are committed to treating every employee with dignity and respect, especially in difficult situations. We will review our processes to ensure that we handle these matters with the care they deserve.
Your advice to management is noted, and we recognize the importance of self-reflection and addressing the root causes of employee dissatisfaction. We've been working on fostering a more honest and open dialogue within our management team and with our staff.
Again, thank you for your candid feedback. If you have any further suggestions or would like to discuss your concerns in more detail, please feel free to reach out directly.
Sincerely,
R.J. Lewis
Founder & CEO