Great company to be part of - Help Desk Technician i-Tech Support Employee Review

5.0
10 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Lots of environments to touch and expand knowledge fast. Great team to work with and escalate up if needed. Growth encouragement.

Cons

Wish they paid a little more

Explore other reviews about i-Tech Support

5.0
12 Mar 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I-tech is well established with many loyal and long-term clients. Company has grown quickly and new management is implementing structure to make growth sustainable and in turn giving opportunities for employees to grow with it

Cons

Change and growth are challenging, we are building new things trying new things, making mistakes but also getting better, if that excites you this for you.

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i-Tech Support Response
1y
Thank you for your thoughtful review! We’re excited about our growth and the opportunities it brings for both our clients and employees.
2.0
26 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company started with a strong foundation, which is what drew me in and got me excited about working there. But after the acquisition, things shifted. Expectations were constantly changing, and we were pushed to own results outside of our actual roles. Goals were raised week after week to a point where it felt like we were chasing something that wasn’t realistic.

Cons

New management didn’t seem to have a clear vision, and there was little sense of company culture. Departments felt disconnected, and it was obvious that some people had to work much harder to prove themselves compared to others.

2
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