It's Lost it's Luster - Implementation Manager iCIMS Employee Review

This place has gone downhill. The positive reviews titled "3 months" and "90 days" are written before employees realize what's happening here. iCIMS is losing customers due to the product and mismanagement after the company was sold to an equity firm. Competitors have caught up with way better user-friendly interfaces, and standard features iCIMS still doesn't offer despite engineering hiring every person who lives in NJ with a development degree. But if you go to a company meeting where they say they are "transparent" not a single person will mention how the product is failing. Instead, all you will hear is the equity firms best practice is to never say No to the customer. Only the execs are allowed to say No. So don't you dare to it. Do whatever it takes to say yes which include lying about what the product can do. Stop taking too long to implement and stop nickel and diming. Look around! There is a reason so many veteran people have left. Pretty soon, this place will be a ghost town full of empty desks in this huge building that you are building new floors in for nothing. Then will you wake up and be honest its the product, not the people, when all your staff has gone to companies with superior leadership, products, and better pay?