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      iCIMS

      Engaged employer

      iCIMS reviews

      Would not recommend - Technical Support Engineer iCIMS Employee Review

      1.0
      13 Sept 2021
      Technical support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      - Good benefits - Unlimited PTO

      Cons

      This position is extremely demanding and has long hours. This role is very micromanaged, it is difficult to even get 5 minutes to go to the bathroom as the phones are constantly ringing and people are on up to 8 hour holds. I do not recommend this role AT ALL.

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      2.0
      1 Jun 2026
      Customer success
      Recommend
      CEO approval
      Business outlook

      Pros

      My team was very committed to our customers and very collaborative with each other. Everyone was kind to each other, and historically there had been opportunities for mentorship and career development.

      Cons

      Unclear expectations from leadership. We always felt like we were trying to play catch up with how things were changing. We also always felt like we were underpaid.

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