iHerb has exceeded my expectations. I was excited to join an e-commerce company and have been delighted by the quality of work, opportunity for growth and the general way in which the company cares for it's employees.
Cons
Because this company has grown so large and so fast, they are always in the process of making things better...for some this can be tough but for others, it's a pro.
iHerb Response
8y
Thank you so much for sharing your delight with iHerb thus far. We have passed on your recommendations for employee bios, pictures and job information to the team and you will be pleased to hear that we will be implementing this onto our Careers Page soon.
Sometimes communication is lacking or gets changed.
2.0
22 Jun 2026
Anonymous employee
Former employee
Recommend
CEO approval
Business outlook
Pros
iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.
Cons
The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.