Pros
Fast paced, great free food, some amazing and lovely people to get through the hard times, keeps you challenged and developing. Amazing socials and good rewards for doing well, eg. Trip to Japan for employees of the year. Good bonus.
Cons
No room for promotion due to structure, pay lags behind market (as other reviews say) and talented people often do not pass probation as are not given good support. High blame culture & micromanagement, particularly in the sales team. A full review of pay structure is needed - the business is now at a size where formal bands should be introduced. Not much in the way of understanding people have a life outside of work - quite inflexible WFH policy and encouragement to come in when sick (or take the day off- not flex to WFH). Nowhere to go to have lunch anymore so you have to sit at your desk.