Reviews by job title

6 reviews
5.0
25 Feb 2017

Best Place to work

Recommend
CEO approval
Business outlook

Pros

Work life balance, the team of great people, best work environment, great benefits overall the best place to work and grow in career.

Cons

Cannot think of any cons!! :)

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Equian Response
8y
Thank you so much for taking the time to review Equian. Working to achieve an exceptional culture and offering a true work/life balance is a priority for us and your feedback let's us know that our efforts are not going unnoticed. As we continue to advance and develop, be sure to let us know how we're doing. Thanks again!
5.0
16 Mar 2017

Great place to grow.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have had great success building a career at Equian. Multiple opportunities to advance upward and into multiple areas. Also has allowed excellent work life balance as I have moved up.

Cons

Growing companies always have growing pains.

2.0
21 Nov 2017
Recommend
CEO approval
Business outlook

Pros

I worked for this company when it was HRI and Trover. It was always a great company to work for. You were treated like an individual, had competitive pay, 401k, good benefits and work at home option just to name a few. Howver, Equian bought them out and since have phased out work at home and any work/life balance that was so cherished at my employer. Trover sold to the wrong company!

Cons

Management lies to you, fired without cause, impossible goals, treated like a number, not able to express your opinions/ideas.

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Equian Response
8y
Thank you for your insight. At Equian, we welcome all feedback so we can identify opportunities to improve. As you mentioned, the merger with Equian and our continued growth has served as a signal for many changes. Among these changes, is a sharpened focus on our leadership in the payment integrity market through a fast-paced, entrepreneurial culture where many of our associates have experienced tremendous career growth opportunities. Though we understand your desire to remain anonymous, it is less helpful because it provides little insight as to where we can focus our attention. If you would like to discuss specifics in greater detail, please feel free to contact our Human Resources department.
2.0
20 Jan 2017

Poor culture and large disconnect throughout org

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent benefits and good work/life balance serves to offset the negatives

Cons

Too many acquisitions too soon led to large disconnect and emphasized ethnocentrisms throughout the organization. Company's main focus is on numbers and the bottom line to the point that past contributions and hard work is overlooked and disregarded. This attitude contributes to low employee morale/satisfaction/motivation. Large disconnect between C-suite and processes/operations. Quantity over quality seems to growing theme.

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Equian Response
8y
Thank you for your feedback. Growth, entrepreneurism, innovation, collaboration, and results are significant themes in the culture that we are actively building in Equian. We have tremendous appreciation for the legacy knowledge that many of our associates possess, AND, ours is intended to be an environment where each associate can chart a new course with their career based on new interests and recent results. Similarly, the market does not wait or cater to organizations that focus on past successes, but looks for organizations that can demonstrate agility to reinvent themselves through organic inventiveness and through the acquisition of other organizations.
3.0
28 Sept 2018
Recommend
CEO approval
Business outlook

Pros

There are lots of great people there across IT, dev, and operations. People who care about their jobs, their co workers, and their clients. Growth - there were something like 4 or 5 acquisitions in the past two years on top of solid organic growth. Leadership says a lot of the right things. Compensation was decent; benefits pretty good.

Cons

Equian is a conglomeration of many mergers and acquisitions so there is no one single culture. Each product line, which is generally equivalent to some company that was bought along the way, usually has its own culture and style. The contributes to a chaotic environment. Company has not done a good job of integrating all the acquisitions especially from a technology standpoint. Consolidating key tech platforms is costly, complex, and time consuming and a lot of the leadership does not seem to get that. Certain teams are really overworked. You have some groups that have good work/life balance working ~40 hours a week, and others who are routinely working 60+ hours, weekends, overnights, particularly in IT operations. The chaos and disparate working environments has led to a lot of turnover in certain departments. In the span of a year or so IT probably had 15% turnover with many strong and talented people leaving. There are managers in the org that are not great leaders and senior management does not seem to pay attention. Lack of transparency and communication on company performance. Most of what is shared is somewhat nebulous perhaps since they are a privately held company they don't want too much financial details floating around.

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Equian Response
7y
Thank you for your review. Equian has admittedly been in a high growth mode through mergers and acquisitions for the past few years. Although this creates exciting new opportunities for us in the marketplace, it is not without hiccups as we look at integration of new sites during a fast paced season. We are truly appreciative for all that our hardworking and dedicated staff do to ensure our success, and the flexibility they exhibit to move Equian forward.
1.0
2 Dec 2019
Recommend
CEO approval
Business outlook

Pros

Our department supervisor is great!

Cons

This alone cannot mask or make up for the overall poor company dynamic or the horrific ways the employees are treated. This company was run in the dirt to poise it for sell. The employees enjoy little to no work / life balance. They are treated like mules. The salaries are grossly underpaid, and the "bonuses" are useless, as they have been cut and capped to the point that it makes no difference against the unreasonable and outlandish goals set.

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Equian Response
6y
Thank you for expressing your concerns. We strive to know and understand the concerns of all of our associates and to address them in a timely manner. We would welcome an opportunity to speak with you in more details and encourage you to reach out to your HR Partner or follow up with humanresources@equian.com for additional conversation to address your feedback.
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