Does Essential Engine pay their employees well?

According to anonymously submitted Glassdoor reviews, Essential Engine employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Essential Engine. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Essential Engine?

60% of Essential Engine employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Essential Engine 3.6 out of 5 for work life balance, 3.6 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Essential Engine?

Account Manager (23) , Customer Service Representative (CSR) (2) , Senior Account Manager (2)

What are the pros of working at Essential Engine according to real employee reviews?

"The people you work with are great and generally hard" ((in 7 reviews)); "My managers were ALWAYS easily approachable, supportive, and listened to what my concerns/needs were." ((in 4 reviews)); "Great employees, fun atmosphere and tons of financial opportunity" ((in 4 reviews)); "I especially love my team" ((in 4 reviews)); "Compensation – salary plus fair, achievable commissions" ((in 3 reviews))

What are the cons of working at Essential Engine according to real employee reviews?

"You should also be prepared to receive at least one email per work informing you that an Account Manager is no longer employed by Five Star Professional (the turnover is truly shocking; might as well install revolving doors at the entrance)." ((in 3 reviews))

Essential Engine Reviews

Compare reviews

3.4

60% would recommend to a friend

(67 total reviews)

Dan Zdon

80% approve of CEO

57% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.6

Culture and values

3.6

Work/Life balance

3.6

Compensation and benefits

3.4

Senior management

2.9

Career opportunities

Essential Engine has an employee rating of 3.4 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Essential Engine employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

67 reviews

1.0

21 Mar 2019

Don't give them a try

Account manager

Recommend

CEO approval

Business outlook

Pros

They other account managers as well as the client success reps were great. Good equipment and good support from accounting, IT and HR. The President, Dan...he is an amazing guy

Cons

Horrible upper management. I have never been told after asking for help, that I need to go and figure it out. Why have "leaders" if they cannot provide any sort of assistance, ideas, help. Be ready to make constant changes and they don't care to hear what's working and what's not. Rules can be broken but only if you are producing and are a robot to those higher ups

Essential Engine Response

7y

First, we want to thank this individual for their feedback, and we are sorry you did not enjoy working at Five Star. Please note, the title of this individual was "Account Manager" - which includes the word "Manager." Five Star expects Account Managers to manager their days, manage their calls, and manage their clients. We do indeed expect an Account Manager to figure things out on their own. This doesn't mean we won't provide feedback or input on ideas the Account Manager is looking to implement. To the contrary, we would be happy to provide input on ways to solve problems, but it is the Account Manager who is responsible for ultimately figuring things out. We do have structure in our sales presentations to help deliver a consistent client experience, but that does not mean an individual Account Manager can't use their own discretion. We actively encourage Account Managers to share with others what is working, and what they are struggling with in an attempt to improve everyone's performance. Again, we are sorry this individual did not enjoy working at Five Star, and didn't like the freedom to figure things out on their own. We wish them the best in a position that is a better fit for their skills and work environment.

1.0

23 Feb 2016

Account Manager

Account manager

Recommend

CEO approval

Business outlook

Pros

Nice physical space to work in Nice Co Workers

Cons

Terrible managment Terrible marketing Zero creativity Fake wanna be culture Failure to see just how toxic of an enviroment they have Failure to recognize that just because people dont speak up doesnt mean they are happy Heading down hill in a hurry

Essential Engine Response

9y

Thank you for taking time to note issues we need to address. I'm happy to say that as of Jan 2017, many of these issues have seen significant change and improvement. A number of changes have been made at senior management levels to improve and deepen the management talent. We recognized in 2016 that the culture of the organization was a problem, and have been actively working to change and improve that culture. We don't claim to have all of the issues solved (we always will work to improve) but the culture as of January 2017 is much different, and much better, than it was in Feb 2016. One of our CEO's objectives for the company is to be a top 150 place to work in the Twin Cities. This won't happen overnight, but we do have a clear strategy and action plan to make it happen within the next year! Sales management includes meeting with the sales manager one on one with the sales manager on a bi-weekly basis to review goals and performance, identify tools, training, and techniques to make every account manager more successful. We are a fast changing organization, so while this review reflected the former employees opinion, it is quite old and doesn't reflect the reality today.

1.0

20 Apr 2015

CEO was fired - what's really going on behind the scenes there?

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The daily work tasks are incredibly easy and most of the people there are genuinely great to work with.

Cons

You are expected to work over 40 hours a week with no offered compensation. It's one shade away from a pyramid scheme. The products are a scam. You can be considered a "late add winner" well after the period for taking research forms closes if you want to purchase additional items. No refund policy after 3 days of purchase. All in all, make sure you do your research before a company calls you and says "congratulations!"

Essential Engine Response

9y

Thank you for taking time to make a review. Since 2015, we have addressed issues with senior management and have a much deeper bench of management talent. There are many reasons why an employee may leave on their own, or be asked to leave a company. This happens from entry level positions, all the way to the CEO of an organization. We respect the privacy of all of our employees so we can't respond to the reviewer’s specific comments about individuals or titles. We can say that we live by 5 core values - Trustworthy, Agile, Team Player, Dedicated, and Client Focused. We adhere to all overtime rules - if you are a non-exempt employee (hourly) then you are paid overtime for all hours worked over 40 in a given week. This is the law and we absolutely follow it. We also admit that we failed you as an employee, as you did not understand the research process that is used to identify award winners. This communication process is something that has definitely been fixed and all employees now have a much better understanding of our research process. We are sorry we failed you in this regard and wish you the best in your future endeavors.

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