Evoke Therapy Programs Reviews

The days are long. 14-15 hours has become the average meaning that the pay you are getting really isn't that great compared to other jobs outside of this specific industry, less than $11 an hour for newer staff. The work is emotionally challenging and can be physically violent as well depending on the clients. I have experienced staff being punched, kicked, head butted, spit on, and one staff had part of her ear bit off. The number of staff injuries is going up compared to a year or two ago. These things become normalized in the work and what's real is this isn't normal outside of this industry. The consistency of staff and quality at this company has dropped off significantly. It used to be a place that staff stayed for 2+ years and as of late, it seems that maybe a year is the max. This in turn decreases the overall quality of the experience for staff and clients, making your job harder as an experienced staff. The highest level management are unapproachable, maybe cold is a better description. They have always been nice to my face, however I have heard on multiple accounts how they speak negatively about staff in what has been described as unprofessional and create un-needed drama. This information seems like it is common knowledge amongst the field staff and just a part of the company culture. I wonder at times if the owners are aware because this seems so different than the message they strive for? It doesn't create a trusting environment nor does it represent the company. Like I said, if it wasn't for the 3 field directors, I would have left sooner. The message is that they care about the people, and this is true for 90% of the management. Unfortunately the 10% have more power and are a poor representation of what this company could be.

- Ownership and upper level management were disconnected, lacked compassion, and did not frequently practice values-based decision making. - Community was very homogenous and efforts towards growth in this area were half-hearted, not genuine, and largely forgotten over time. - Nepotism and favoritism were practiced frequently. - Overly "brand focused" instead of people and community focused. - Overall direction and culture favored blind followership over discussion and curiosity. - Compensation was not favorable and any challenges to it were met with disregard or being told "you can go work elsewhere". - Profit was increasingly put before safety, organizational health, and employee support. - General direction of employee experience, engagement, and retention was negative.