51% would recommend to a friend
Jeffrey S. Musser
72% approve of CEO
56% positive business outlook
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Ratings trend for the last 6 months (2,251 reviews)
The top reviewed jobs include
Users say... "Great people and professional." "Culture and values in the company are great and almost all of the employees reflect it." "Good work life balance and learning" "Good training and paid certifications" "Good job security (company has not done sweeping job cuts like others in the industry)."
Users say... "Pay is low compared to the rest of the industry unless you make it to top" "Poor management and extremely disorganized." "Low salary to 'keep you hungry' but no guidance to help get you fed." "Managers do not take the time to sit with their desk level agents." "Nepotism runs rampant as everybody is married or sleeping with everybody else"