Express Logistics Reviews

3.6

60% would recommend to a friend

(45 total reviews)

64% positive business outlook

Express Logistics has an employee rating of 3.6 out of 5 stars, based on 45 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Express Logistics employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

45 reviews
1.0
3 Mar 2018

Terrible management and toxic culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great industry experience that looks good on paper, especially working on the sales team. Can be good for entry-level on the customer service end.

Cons

Toxic work environment severely lacking in leadership and oversight. Owners hire friends and friends of friends so boundaries are blurred and there’s no impartial HR department to refer to. Office conversation is combative and unprofessional, often bordering on harassment.

1.0
10 May 2023

Toxic Work Environment; 80s sales vibes

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Express Logistics recently hired outside consultants. They have been extremely beneficial to bring the company out of the 80s toxic Wolf of Wall Street vibe.

Cons

Leadership (inside Sale Manager & most NST5 managers) has disregarded the consultant's advice/disregarded what recruits were taught in training to push outdated fear base motivation tactics. Trying to engage staff through threatening 1:1's, quantity over quality account connections and metrics, and forcing out-of-date sales tactics like standing while making a call and telling on the phone. "It doesn't matter how strong, loud, or long your message is - it's all about how relevant you are to your audience," ClickZ They have two NST5 managers who understand how to motivate, listen, and truly create sales relationships. However, leadership is extremely disconnected and stuck in old-world sales tactics. I think leadership would benefit greatly from emotional intelligence, modern management, and communication training.

2.0
18 Dec 2014

Tall Tales

Recommend
CEO approval
Business outlook

Pros

Location is convenient. Nice parking.

Cons

High turn over, Sales Manager doesn't work with new employees. Lie about compensation potential. Expect you to work through lunch and overtime for free.

Viewing 1 - 3 of 45 Reviews

Glassdoor has 48 Express Logistics reviews submitted anonymously by Express Logistics employees. Read employee reviews and ratings on Glassdoor to decide if Express Logistics is right for you.