Express Scripts Reviews

Updated 5 May 2021

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3.5
58%
Recommend to a Friend
79%
Approve of CEO
Express Scripts President Tim Wentworth
Tim Wentworth
666 Ratings
Pros
  • "Work from home and call center positions available(in 234 reviews)

  • "Good Benefits, flexible schedule, lots of opportunuty(in 165 reviews)

Cons
  • "Work life balance is not so great(in 249 reviews)

  • "If you are on a team that is overloaded you will have no work life balance(in 93 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Senior Qa Analyst"

    5.0
    Former Employee - Anonymous Employee 

    I worked at Express Scripts full-time

    Pros

    Good work knowledge and encouragement

    Cons

    Long working hours and weekend shifts

    Continue reading
  2. "Good Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Kam in Mumbai
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Express Scripts full-time for more than 10 years

    Pros

    Overall good comp employees friendly

    Cons

    Needs improvement in top Mgmt.


  3. "Express Scripts Holding Company - PBM"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mainframe Tester in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Express Scripts full-time for more than 5 years

    Pros

    provides pharmacy services for private and public employers, health plans, labor unions, government agencies, and individuals served by Medicare Part D Prescription Drug Plans.

    Cons

    Good knowledge gained in PBM domain working with ESI.

  4. "Bad experience"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Express Scripts full-time

    Pros

    Good place to start but not for experience

    Cons

    Work pressure should be taken care

    Continue reading
  5. Helpful (1)

    "Absolutely terrible."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Coverage Determination Specialist in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Express Scripts full-time for more than a year

    Pros

    It’s a job that pays money and provides decent PTO

    Cons

    They gave one salary and position in the offer letter and then called both a typo once I took the job. Wanted me to sign a new offer letter with a lower salary and position or they were gonna fire me. They don’t treat their employees like people. No one in management knows anything and doesn’t know who would know anything. They don’t care about you at all, just the numbers they can show to their bosses. Everyone is pretty nasty and rude. Like, everyone. Don’t ask questions if you want an answer. Only ask questions if you want their original statement repeated with emphasis and no clarification. Lots of expectations of employees (metrics, etc.) but zero standards for themselves. Don’t send an email if you want a response. Send at least three emails if you want an answer for literally anything, including one where you resend your original email and another where you CC their boss. Don’t expect to advance unless you rely heavily on nepotism. Expect to know everything you’re doing wrong but not what you’re doing right. Their systems and processes are outdated. Expect to be trained based on what you did wrong and not initial training.

    Continue reading
  6. "Solid place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Director in Franklin Lakes, NJ
    Recommends
    Approves of CEO

    I have been working at Express Scripts full-time for more than 8 years

    Pros

    Cigna culture has been aligned with Express Scripts culture

    Cons

    Top heavy leadership is growing

    Continue reading
  7. "Great people, muddled leadership"

    4.0
    Current Employee - Production Supervisor in Tempe, AZ

    I have been working at Express Scripts full-time

    Pros

    Great people to work with and for. Good hours.

    Cons

    Mixed messages from senior leaders.

  8. "Express Scripts"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Account Installation Analyst in Franklin Lakes, NJ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Express Scripts full-time for less than a year

    Pros

    Outgoing coworkers who were easy to work with

    Cons

    very poorly organized with tight governmental deadlines. very high turnover with employees

    Continue reading
  9. "Good place to work (hard)"

    4.0
    Former Employee - Senior Account Manager 

    I worked at Express Scripts full-time

    Pros

    Good Pay Excellent opportunities for growth and advancement

    Cons

    Work life balance Lack of Training

  10. "Great learning experience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Financial Analyst 
    Recommends
    Approves of CEO

    I worked at Express Scripts full-time for more than a year

    Pros

    Work along side industry leaders.

    Cons

    Lack of documentation available for client modeling.

Viewing 1 - 10 of 2,832 Reviews

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