FARFETCH Reviews

3.4

50% would recommend to a friend

(1,914 total reviews)

Bom Kim

29% approve of CEO

33% positive business outlook

FARFETCH has an employee rating of 3.4 out of 5 stars, based on 1,914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FARFETCH employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
14 Sept 2023

Poor compensation, chaotic management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- CET timings so can get off early - Good projects

Cons

- Management will change the compensation structure every year. They are basically considering employee salaries as a cost (which they need to reduce). So forget incentives, even salary hikes are stopped. Existing employees are punished for staying, new employees will be hired at market rates later - Their principles of Do whats never been done, or Go Far framework is absolutely bs, and promotions are either purely political, or team specific. Merit has no bearing at all. - HR India is a screwed up dept where the only responsibility ends with ordering lunch. No real passion to benefit employees or resolve anything for them. The current person has no real experience with anything remotely HR, and is a complete suck up with an attitude problem. Anything you might want to ask the HR, has to be first explained to and later clarified clarified through Portugal, so why does the India HR exist? A go between India and a slack message we can do ourself? - An extremely negative environment where if you raise a concern - the trend has been of late "my way or the highway", and this extends all the way to the CEO.

1.0
11 Oct 2021

Thieves

Recommend
CEO approval
Business outlook

Pros

- Work life balance can be good depending on your team - Able to sync up with remote teams in UK/Portugal during day time as time difference is only few hours

Cons

- Shameless bunch of folks. I have no comparison to make. Especially the HR department. - No growth and forget about any decent raise. - Management is a headache. It's another one of those miracles or scams that this company survives without making any profit. - Poor IT infrastructure and you may repent joining them from beginning to end. - They steal from their customers, investors and employees came alike. They sell inferiour products at inflated prices with a high number of cancellation and returns thus causing them a net loss, which is then sold off to their investors while exploiting employees through dubious practices and management. Avoid them at all costs. - They will attempt to cheat you at every step. Won't give you what they tell you in offer in writing, will retract during your employment and forget your full and final settlement.

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FARFETCH Response
4y
Hi, we're very sorry to receive this feedback. Since day one, we've been constantly focused on improving communication and transparency so that every Farfetcher has a clear understanding of our People processes, including salary and career development opportunities. Last year, we put in place our GO FAR framework, which brought greater clarity on all of the ways our people can grow and thrive with us. We're sorry that this wasn't your experience with us. And we'll continue to do our best to ensure that everyone is rewarded fairly for their contribution to our mission, which is to be the global platform for luxury fashion, connecting creators, curators and consumers. This whole community is at the heart of our business success, and since day one, we've been committed to amazing them and keeping them front of mind.
4.0
4 Sept 2020
Recommend
CEO approval
Business outlook

Pros

Good Work culture, talented people, Food Voucher, RSUs, Gym reimbursement

Cons

less leaves compared to my previous organisations

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FARFETCH Response
5y
Thanks for your great feedback! It's brilliant to hear about your positive FARFETCH journey so far. Let's keep building our world-class company, todos juntos!
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Glassdoor has 2,396 FARFETCH reviews submitted anonymously by FARFETCH employees. Read employee reviews and ratings on Glassdoor to decide if FARFETCH is right for you.