Fooda Reviews

All of the positive reviews below likely have some truth in regards to a job at Fooda. If you are a part of the Catering, Popup, Tech, Sales, or Finance/HR team Fooda fulfills all the basic necessities of a decent place to work. However, there are some fundamental flaws with their Delivery and Customer Service teams as well as diversity within the office and compensation. The delivery team at Fooda is entirely dispensable in the eyes of upper management. Because they have not invested large amounts of money in the product (but want a high return on investment), they tend to load up the small team of 4-5 people with too much to fulfill. As such, there are no lunch breaks and no stepping away from your computer between 7-4 or 8-5 daily with the response from upper management being “we don’t pay you to take breaks”. It is a high stress environment and one which when one person misses work their work falls on the shoulders of those on the team who are already overloaded with things that need immediate attention. The nature of the product is such that food is too often late or does not arrive to customers. Because this is bulk delivery the customer service agents are overloaded with refunds and phone calls from unhappy customers who call in, email in, and write to us via a live chat constantly throughout the day. There is a definite lack of diversity in the office with the overwhelming majority of workers being caucasian males from upper middle-class backgrounds. I was explicitly told by upper management that those without a college degree could not acquire a position higher than entry-level, however they are not transparent about this in the interview process. They tend to lowball most employees, women and recent college grads specifically (not including the recent male college graduates in the tech and sales department), and do not offer competitive salaries as compared to industry standards. Overtime work is expected but not paid, many employees state that they “volunteer their time” with Fooda, which perpetuates the notion that we are expected to work outside of the normal work day but will not receive compensation. Fooda is likely a decent place to work if you are not on the delivery or customer service team, I would highly suggest not taking a job in either of these departments. If you are thinking of taking one of these jobs you can request to shadow a current delivery/customer service employee for two to three days, pay strict attention to their workload, stress level, and ability to leave their desk as well as treatment from management. You will find that the things that make a happy and healthy work environment are entirely lacking from both of these teams. There is a very high rate of turnover at this company specifically within the delivery and customer service teams.

- The Popup team is very clicky - There is lots of gossip / speaking down to and poorly of coworkers - Very poor and minimal training for position - No incentive to perform or grow within the position - Very young and unprofessional management lacking people and communication skills necessary to lead a group of individuals - Poor reviews with limited feedback on how to improve or more effectively execute your role - Alongside poor training, there are high expectations of things that should be accomplished, even though you have not been trained to do them - Used guilt and bullying tactics to manipulate employees into feeling bad about and taking the blame for things that were, in no way, their fault because they cannot themselves take responsibility for their actions