Freedom Mortgage Boca Raton reviews

3.3

40% would recommend to a friend

(35 total reviews)
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Stanley Middleman

55% approve of CEO

67% positive business outlook

Employees in Boca Raton FL have given Freedom Mortgage a rating of 3.3 out of 5 stars, based on 35 company reviews on Glassdoor. This indicates that most employees have a good working experience in Boca Raton FL. The Freedom Mortgage employee rating in Boca Raton FL is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

35 reviews
3.0
3 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Work is reliable and staff are easy to get along with. Management objectives are clear for the most part

Cons

1. Management seems to think that providing any more than the most basic service is confusing to the client, and encourages us NOT to go above and beyond because the clients are stupid and are easily confused. 2. Company will not offer salary increases of more than 2% for meeting basic expectations or 3% for exceeding expectations. When one considers that the Cost of Living rose 2.8% in the last 12 months, meeting expectations will result in a very real pay cut, and exceeding expectations will barely keep one's head above water. 3. Management will not pay for overtime, and will insist that if one works longer than 8 hours on any day of the week, that one must make up for it by taking a longer lunch another day of the week 4. Freedom will not put any salary range information in their internal job postings, which makes it quite difficult to determine whether any of the postings are upwardly-mobile (worth applying for). One would think that if Freedom Mortgage wants to RETAIN the best and brightest, they would offer more reasonable incentives to go above and beyond and to stay with the company.

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Freedom Mortgage Response
2mo
Thank you for your review. We are so glad that you get along with colleagues and that management clearly outlines objectives. As we always strive to improve and provide a positive employee experience, we appreciate the time you took to offer detailed feedback.
3.0
23 Feb 2026

Good Training

Recommend
CEO approval
Business outlook

Pros

Training Program Initial pay for 6 months~

Cons

Favoritism Managers do not understand when the leads are bad, you will have times where you will call the same 50 names for 2-3 weeks and the managers will ask why you have not had results

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Freedom Mortgage Response
3mo
Thank you for taking the time to share your Freedom Mortgage experience. We're glad you benefited from our award-winning training program and truly appreciate your additional feedback. Hearing from former employees helps us continually improve.
1.0
3 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Big Company, looks good on resume.

Cons

Definitely give better loans to better officers. Low commission for loans originated. Interest rates are not market competitive.

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Freedom Mortgage Response
3mo
Thanks for taking the time to write a review of your time with Freedom Mortgage. While we are flattered that our name looks good on a resume, we want to be more than that. We value your feedback, as that is how we improve, and welcome you to share more with us by emailing HRServiceCenter@FreedomMortgage.com.
Viewing 1 - 3 of 35 Reviews

Glassdoor has 2,557 Freedom Mortgage reviews submitted anonymously by Freedom Mortgage employees. Read employee reviews and ratings on Glassdoor to decide if Freedom Mortgage is right for you.