Freshdesk Reviews | Glassdoor.co.in

Freshdesk Reviews

100 reviews

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4.4
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Girish Mathrubootham
83 Ratings

Employee Reviews

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Pros
  • "Free food, Work space is amazing" (in 17 reviews)

  • "Amazing work environment, Best talent in the country, People first approach and growth in terms of knowledge and career" (in 7 reviews)

Cons
More Pros and Cons

  1. Helpful (3)

    "Amazing"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Chennai
    Former Employee - Anonymous Employee in Chennai

    I worked at Freshdesk full-time (Less than a year)

    Pros

    Brilliant work environment and excellent culture

    Cons

    Not any that I can think of


  2. Helpful (3)

    "Not enough opportunities, Poor salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Development
    Current Employee - Product Development
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Freshdesk full-time (More than a year)

    Pros

    Friendly people
    Flexible work timings
    Free food

    Cons

    Low salary for freshers
    Mostly boring work
    No clarity on growth
    Unstable processes
    Definitely not for freshers

  3. "Good working environment"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Freshdesk full-time

    Pros

    Good working environment ,facility and co-worker are great

    Cons

    Nothing to say about the company

    Advice to Management

    N/A


  4. "software engineer"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Software Engineer
    Current Employee - Software Engineer

    I have been working at Freshdesk full-time (Less than a year)

    Pros

    good working environment
    everyone seems friendly and helpful
    No work stress

    Cons

    salary package is low
    difficult interview process

    Advice to Management

    good work keep going !


  5. "product specialist"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Freshdesk full-time

    Pros

    group discussion topics are very nice.

    Cons

    I need a process in fresh works

    Advice to Management

    need proper advice to visitors on the website


  6. "Professionally fulfilling place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Marketing in Chennai
    Former Employee - Product Marketing in Chennai
    Recommends
    Approves of CEO

    I worked at Freshdesk full-time (Less than a year)

    Pros

    - Great Team
    - Coming from a larger company, I felt my work was valued working for a smaller team
    - Great Salary for someone with about 1+ years of experience
    - Great Food(Trust me, having free food is one of the best things to have at work)
    - Recognition for your work
    - Opportunity to work with multiple teams across the company, if you're in the right team

    Cons

    Rapid Hiring. During the time I was there(less than a year), the employee count went up by almost 400 people. This is not a bad thing, but it also means that people will slack off.

    Apart from this, there was nothing much to complain about


  7. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Chennai
    Current Employee - Senior Software Developer in Chennai
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Freshdesk full-time (More than 3 years)

    Pros

    Good place to work. Thank for the benefits that we get, it will good if we get petrol allowance

    Cons

    Nothing so for. Please continue the same

    Advice to Management

    No concerns

  8. "Business Development Executive"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Freshdesk full-time

    Pros

    Employee Empowerment
    Fun Environment
    Really nice people
    Relatively less pressure

    Cons

    At this point, the pay tends to be average


  9. "Good work place, great minds, awesome work culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Design Engineer in Chennai
    Current Employee - Product Design Engineer in Chennai
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Freshdesk full-time (More than a year)

    Pros

    Good work ethics, flexible timings, work life, good balance, No Politics, a lot to learn and experiment, Challenging work.

    Cons

    Very less, especially if you are in Chennai you won't find many companies with such good & passionate people. To say cons the company is growing rapidly so it may take a toll on its original culture.

    Advice to Management

    Keep going, take India to global scale of SaaS Products, maintain the same of work culture and ethics


  10. Helpful (1)

    "Marketers Paradise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Freshdesk full-time (Less than a year)

    Pros

    1. Learn stuffs from scratch.
    2. Absolute freedom to pitch in ideas.
    3. 'Free Food', of course.
    4. 80:20 Policy. 20% of your work done at office without any hesitance.
    5. Fresh Ideas to market and analyse the potential buyers.

    Cons

    1. Lack of consistency in terms of decision making.
    2. Biased to an extent towards the other community (read : state)
    3. Mentors are rude and you can do absolutely nothing about that.
    4. You need to know the local language to save yourselves a position in the company.
    5. So many culture codes, yet none have been practised yet.

    Advice to Management

    Take a look at the emerging teams, they are sinking ( you might need to look at the captain of the ship)