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Frisco Public Library

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Frisco Public Library Reviews

3.5

63% would recommend to a friend

(8 total reviews)

62% positive business outlook

Reviews by job title

8 reviews
2.0
15 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Co-workers are friendly and kind. guests are considerate and understanding.

Cons

Micro-managing every part of the job. Frequent changes just for the sake of change. The job is more physically demanding that expected. A fast paced environment and you are expected to be on your feet at all times. Consistently adding tasks and trainings without any pay increases. Justifies the updated workload by saying it's part of the "other duties" mentioned in the application process even if the "other duties" has nothing to do with Libraries like adding Passport services. Management doesn't consider employees' ideas and often fake interest without ever following up. The only holidays you will have off are federal holidays. The majority of City of Frisco employees, including a majority of Library staff, will have 3 day weekends during a holiday weekend, but Library circulation staff will be scheduled to work every weekend whether the Library is closed or not. No opportunities for advancement. When promotion opportunities arrive, internal hires that are more than qualified to be promoted were overlooked for outside hires that had less relevant experience. Overall very unwelcoming management practices that are often veiled as being "in the best interest of the employee" when in reality it is in the best interest of whoever is making the decisions.

2.0
24 Jun 2020

Toxic Management

Recommend
CEO approval
Business outlook

Pros

Paycheck, gain lots of customer service experience. The non-upper management staff are all very kind and sweet. The librarians are kind and worry about the Circulation department a lot. Customers are generally quite nice and understanding.

Cons

No upwards mobility. Training goes to those who management likes. Training does not grant a pay-raise even when trained to perform roles far outside your initial job description. Management constantly seeks efficieny improvements, but suggestions during meetings specifically labeled as feedback meetings will get you written up. Middle management is treated the same as standard staff. If you ask for time off, even months in advance, you have to calculate other staff member's shifts (again, months in advance) to swap shifts with them. Management hates if you have to miss hours and will purposefully schedule you around holidays so that you don't get days off. Management will schedule you for holidays and around holidays. Planning on taking a trip to see relatives for Thanksgiving? You're scheduled the day before and the day after. Even if the library is closed. Funny how they're always able to plan ahead when it comes to holidays, but they can't help you when it comes to planning time off months in advance. As a sign of how toxic management is: One specifically turned their desk around 90 degrees to face the circulation department. Can't be having workers go unobserved! Sitting at the break table will have management questioning you on whether you're actually on break. There is serious micro-managing on everything from how you answer the telephone to how you greet non-staff. You'd honestly probably get better benefits and treatment from management at a traditional retail job.

3.0
1 Jul 2017
Recommend
CEO approval
Business outlook

Pros

The job is easy and people are cool. The work environment is very relaxing. The hours of working is very flexible.

Cons

The management is bad. They don't listen to the employees and continually add more things for the library technicians to do.

Viewing 1 - 3 of 8 Reviews

Glassdoor has 11 Frisco Public Library reviews submitted anonymously by Frisco Public Library employees. Read employee reviews and ratings on Glassdoor to decide if Frisco Public Library is right for you.