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Frive (formerly Lions Prep)

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Frive (formerly Lions Prep) Reviews

4.0

68% would recommend to a friend

(15 total reviews)

George Taylor

60% approve of CEO

79% positive business outlook

Frive (formerly Lions Prep) has an employee rating of 4.0 out of 5 stars, based on 15 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frive (formerly Lions Prep) employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

15 reviews
4.0
8 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Company is currently growing and is in a fast growing industry. The company cares about the customer experience, and management has clear focus.

Cons

The CEO/founder is a bit crazy, he is often rude to staff in a joking way. There is high employee turnover in all areas of the business. Salaries are low.

avatar
Frive (formerly Lions Prep) Response
3y
Hey there, Thank you for taking the time to share your perspective. We are working hard on some exciting projects to improve employee turnover which has been a challenge for many businesses post Pandemic. We'd like to welcome you into a confidential check in to explore your comments further so please get in touch with the People team. Both the customer and employee experience are really important to us so we value any opportunity to improve. We hope to hear from you!
2.0
28 Aug 2024

Lovely people, a business mess

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- people are lovely - exciting product, service and opportunity - if you're in ops, it can be better than other opportunities on the market - half price on a subscription to Frive but that's about it for benefits (but they're still growing this function so you have an opportunity to push for specific benefits)

Cons

- they're quick to sack people, so there's constant brain drain and people on edge - deep cuts has worsened this, with critical areas needed for product growth also cut, meaning potential to grow is stunted. Everyone is looking elsewhere as financials aren't great following rebrand - several big missteps without consultation with wider team/company; several mistakes could have been avoided if the floor was open to discussion - very ops-focused so product has been neglected. With no dedicated in-house devs, progress is also slow

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Frive (formerly Lions Prep) Response
1y
Thanks for your feedback, a lot has happened since you left your review and we've committed a great deal to learn from last years challenges in order to not repeat them. We value every voice that takes the time to share their experience and your feedback was and is still valuable. We’re really glad to hear you found the team lovely and the product and mission exciting — that energy and belief in what we’re building means a lot to us. We also want to acknowledge the more critical points you’ve raised. It’s been a challenging period of change as we rebranded and restructured parts of the business to create a more sustainable path forward. While some of those decisions were tough, we recognise the impact they’ve had — on people, morale, and momentum — and we worked hard in Q4 2024 and Q1 2025 to rebuild your trust as well as that of the wider business. Product and tech are a big part of our next phase, and we know they need more love and attention. I'll finish up with a summary of some of our benefits we have in place now which we believe are a massive step in the right direction. Here are some to give you and prospective candidates an update. - Mintago (Free advice, Mind Mental Health support, Lost Pension Consolidator, Mortgage Advice, Retirement Planning and Credit Support), - Vitality - Private Medical Insurance - 50% off Frive food - 25 Days Holiday + public holiday - Hybrid working options and the ability to work from abroad - Enhanced Parental Leave Allowance - Bonus options Thanks again for your openness — wishing you all the best in your next chapter.
1.0
25 Nov 2025

Unsafe Work Environment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Easy to learn the work

Cons

I felt unsafe working at Frive. I experienced sexual harassment from an employee and, even after reporting it, I don’t feel proper action was taken. The person involved returned to work, which made me extremely uncomfortable. I eventually had to leave the job because I no longer felt safe in that environment.

Viewing 1 - 3 of 15 Reviews

Glassdoor has 17 Frive (formerly Lions Prep) reviews submitted anonymously by Frive (formerly Lions Prep) employees. Read employee reviews and ratings on Glassdoor to decide if Frive (formerly Lions Prep) is right for you.