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      Frontwave Credit Union

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      Frontwave Credit Union Reviews

      2.8

      39% would recommend to a friend

      (81 total reviews)

      Bill Birnie

      41% approve of CEO

      46% positive business outlook

      Frontwave Credit Union has an employee rating of 2.8 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Frontwave Credit Union employee rating is 25% below average for employers within the Finance industry (3.7 stars).

      Reviews by job title

      81 reviews
      1.0
      30 Nov 2021

      Run for your life and sanity.

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Because of the level of incompetence and lack of professionalism, it’s easy to stand out of the crowd.

      Cons

      Run from this place. The company’s senior management are totally in disagreement, some have a bigger pull than others, and the company is so disorganized and doesn’t communicate. In addition, the pay is horrendous and they are so cheap. I currently work here and have been thinking of leaving this organization as it’s getting worse every year: they say they care, but they really don’t, you are destined to drown. Lack of leadership, lack of communication standards and resources. It’s impossible to do my job when half of the people don’t know what they are doing, and they just screw around every day. Everyone backstabs everyone, trust me and run from this organization as fast as you can. They are not going to change not even if they say that they are going to change; their philosophy is for you to sink and figure out how to swim. Lack of support in every aspect and the higher the management is, the more corruption and scandals there are. This organization is filled with incompetent leaders who just collect a paycheck and simply put DONT care about employees, members and others in general. I can’t stress this enough: run for your life.

      avatar
      Frontwave Credit Union Response
      4y
      Thank you for your feedback. Frontwave is committed to continuous improvement and ongoing leadership development. We anticipate improved results in management oversight and overall employee engagement. We encourage you to reach out directly to the HR Recruiter and/or CHRO, so we can hear and address your specific concerns.
      1.0
      4 Oct 2022

      Training is Awful

      Teller
      Recommend
      CEO approval
      Business outlook

      Pros

      Not sure there are any?

      Cons

      I’m supposed to be part time but training is full time. Also after being hired I was told I may be working 35+. I will quit if that happens. I agreed to 25hrs. Now the training, it’s 2 weeks! If you have worked at a bank or haven’t this training is overly excessive! It’s also totally unnecessary to drag it out for 2 weeks. 2 weeks 8 hrs of just milked info that could have been learned in branch or departments. I’d rather work for a big bank and be considered a number.

      avatar
      Frontwave Credit Union Response
      3y
      We appreciate your feedback and take your concerns very seriously. In an effort to successfully onboard new employees and provide a detailed overview of our culture, history, and expectations, we have all employees participate in our employee Onboarding program. This expectation is communicated in the interview process. Our leadership/management staff ensures that all part-time employees are adhering to a part-time schedule which is up to 30hrs a week. We have an open door policy and invite you to reach out to Human Resources.
      2.0
      13 Oct 2023

      Okay for a first job

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible hours Time off accrues quickly after 1st year Reasonable work load for some employees (see cons section below) Good health and 401k benefits if you go with Kaiser (see cons section below for Sharp).

      Cons

      Low pay. Upper management either doesn't see what we see, or they do not care. Very resistant to remote work. Work loads are not evenly spread. Some employees bear very high work loads. Very high turnover. No opportunities for advancement in my position. Can't learn new skills in my position. Too much forced fake work culture. Health insurance for the Sharp plan steadily reduced coverage over time to the point that they won't even give me a COVID booster in my primary doctor's office. They want the county to pay for it. I hear the Kaiser plan is good, though.

      avatar
      Frontwave Credit Union Response
      2y
      We appreciate your feedback. Frontwave continues to invest in technology to better serve our members and employees, well into the future. We encourage you to partner with your direct Supervisor, Manager and HR to discuss cross training and career development opportunities. We will continue our annual review of our compensation and benefit plans to stay competitive in these areas.
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      ReviewsFrontwave Credit Union reviews

      Glassdoor has 81 Frontwave Credit Union reviews submitted anonymously by Frontwave Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Frontwave Credit Union is right for you.