Does Gelatissimo pay their employees well?

According to anonymously submitted Glassdoor reviews, Gelatissimo employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Gelatissimo. This rating has decreased by 21% over the last 12 months.

How satisfied are employees working at Gelatissimo?

49% of Gelatissimo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gelatissimo 4.0 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Gelatissimo?

Customer Service (5) , Casual Sales Assistant (3) , Ice Cream Scooper (3) , Crew Member (2) , Front of House Staff (2) , Ice Cream Scooper and Cashier (2)

What are the pros of working at Gelatissimo according to real employee reviews?

"good manager" ((in 3 reviews)); "Fun team and customers too" ((in 3 reviews))

What are the cons of working at Gelatissimo according to real employee reviews?

"bad pay" ((in 3 reviews)); "Forget the 30 minutes you're entitled to getting Customers can be extremely rude but they hold the power by posting bad reviews and getting upper management to reprimand employees." ((in 2 reviews))

Skip to content Skip to footer

Notifications

Gelatissimo

Gelatissimo Reviews

3.4

49% would recommend to a friend

(42 total reviews)

45% positive business outlook

Ratings by category

4.0

Work/Life balance

3.0

Diversity and inclusion

2.7

Culture and values

2.7

Career opportunities

2.5

Senior management

2.5

Compensation and benefits

Gelatissimo has an employee rating of 3.4 out of 5 stars, based on 42 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gelatissimo employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

42 reviews

2.0

22 Feb 2026

Don’t look after staff

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Fun team and customers too

Cons

Don’t care about staff, just care about money. Management and leadership teams are poor.

4.0

2 Dec 2025

good place

Front of house

Recommend

CEO approval

Business outlook

Pros

Chill workplace, managers were very nice

Cons

Last minute shifts or cancellation of shift

4.0

28 Sept 2025

Its aight

Service crew

Recommend

CEO approval

Business outlook

Pros

Wont be standing for too long, FOC snacks/ food

Cons

Tired, Far depending where ure staying

Viewing 1 - 3 of 42 Reviews