Genomics England Reviews

3.2

59% would recommend to a friend

(140 total reviews)
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Richard Scott

81% approve of CEO

52% positive business outlook

Genomics England has an employee rating of 3.2 out of 5 stars, based on 140 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genomics England employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical and biotechnology industry (3.5 stars).

Reviews by job title

140 reviews
1.0
3 Mar 2020

My experience at Genomics England

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

An inspiring mission to make patient lives better.

Cons

Very political environment, high turnover of staff.

2.0
10 Feb 2023

Great purpose, but bullying is still fine

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Amazing, intelligent, dedicated people. You really want to work with them. Thanks to them you actually want to wake up and come to work - Big purpose, helping patients from NHS, you can feel that your work have real impact on people's life - No imposed requirement of coming to the office x times per week. Very flexible and respecting different needs -Agile, flexible and vibrant environment. There is a high pace to your work, but you will never get bored with your work

Cons

- Nepotism is a thing. If you have good internal connections, you'll get high in the structure. Hard to grow your career if you are an amazing expert though. - People will get management responsibilities even though they have zero skills to be a manager. No consequences will be taken towards bad managers performance. Managers performance will not be reviewed against how well they manage people - Decisions made by management very often are disconnected from what is happening 'on the grounds' of the company. Advice given by experts not taken seriously enough during the decision making process. No clear process for decision making. It very often ends up in fixing things ad hoc which could have been avoided if management would have listen to their experts - If you are bullied most likely you will end up leaving the company. There is zero support from HR in such situations, bullied person is usually ignored by the company . The bullying person will stay and continue to thrive within the company

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Genomics England Response
3y
Thanks for taking the time to share your thoughts. We would really appreciate if you could raise them either directly to someone in the People team or via Your Voice on Bob which is our confidential email. We are investing in building up our career development approach and building on our skills both from a leadership and operational point of view so I am very disappointed to hear you feel like this. We have also recently invested in exploring some of the concerns you raise around decision making through an internal programme which we will be sharing more details of. I would urge you to please share your example around bullying not being addressed. Again use the Your Voice facility if you wish to stay anonymous. We have a clear and consistent process to follow up on any allegations of bullying so this is disappointing to read this is your experience.
2.0
4 Feb 2024

Quite a mess

Recommend
CEO approval
Business outlook

Pros

- People are genuinely nice, well-meaning and approachable; - Admirable mission; - Very good work/life balance and flexibility; - Decent pay/benefits; - Heart is in the right place.

Cons

Quite a frustrating and demotivating place to work as an experienced engineer as most of the time is spent propping up and duct-taping the shoddy infrastructure, rather than having opportunities to actually build good, robust systems and reduce unnecessary overhead. The organisation is a mess and this is widely reflected in its engineering architecture and culture, with unclear separation of concerns and poor inter-team communication. Maintaining consistency between teams is a struggle, which makes development, testing and operations a nightmare. Everything feels far more complicated than it needs to be: solutions are over-engineered, tightly-coupled dependencies and overlapping responsibilities between teams lead to points of failure, simple changes take months instead of hours/days, and too much human intervention and overhead is required to keep things running. This isn't due to an inherent complexity of the product, its purely down to poor design and management, and makes for a bad experience at the individual level. This is all largely a hangover due to multiple iterations of contractors and high staff turnover, where the solution seems to be to keep throwing more resources at the issue in the form of bureaucratic bloat and middle-management, rather than attempt to restructure and streamline processes in an efficient way. It's tricky to untangle technical debt at large organisations, and the company has strict regulations they need to adhere to which have inefficiently trickled down into all of their processes, making radical changes particularly difficult for them. The irony is that the integrity of their systems is still quite bad despite these regulatory standards, and they often feel like an excuse to hide behind to avoid making changes. I suspect there are many cases where this kind of bureaucracy actually impedes efforts that would genuinely improve the quality of their products. Currently they can afford to maintain this status quo, and offer some sense of stability, but if the funding shrivels up they will have huge problems. I joined GEL with the hope of working on some interesting problems and contributing to a positive mission, and really wanted to be part of something special, but personally I wasn't fulfilled enough by the work and quickly felt that I was not able to offer my full potential or be provided with avenues to demonstrate my strengths. Ultimately I can't help but feel that the company could be organised so much more effectively, and more robust systems could be built that can be developed and maintained while consuming far less resources, i.e. time/money/people. Whether this happens from within or without remains to be seen. All being said, most people I worked with were very friendly, and I wish GEL all the success in its mission.

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Genomics England Response
2y
Thank you for taking the time to write a review. We hear your concerns about the challenges in our engineering infrastructure and approach. We are actively focused on unblocking some legacy architectural constraints, and we are working hard and are committed to evaluating and refining our processes to create a better environment across the whole business. Your suggestions for improvement are invaluable to us. As you will be aware the business has grown considerably in the last 12 months, which inevitably has caused some side effects. We appreciate your positive feedback about our team members and the benefits we offer. We value our team and believe it is essential to grow our strength and depth and put the right process and culture in place to enable our valued staff to deliver change. We are sorry that you took the decision to leave before the initiatives were implemented. Thank you for sharing your thoughts, we do hope that you felt able to raise these concerns whilst you were at Genomics England. We wish you well in your future career.
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