Grace Management Reviews

1. The pay sucks 2. Every person here is doing a minimum of 3 to 5 other full time positions 3. As our regional says, "cash is king" more so than customer service or anything else 4. There is not only a lack of support from corporate offices, there is near constant harassment and nagging, literally almost every 10 minutes is another email/phone call to nag 5. Corporate has absolutely no idea how to manage a facility or people 6. Insurance is $300 per paycheck. $300! For average insurance!? WTAF 7. Raises? You mean the 1% - 3% a year? Pfft, keep it. 8. No idea of the challenges and needs of any facility in a market outside of Ohio 9. No training at all. Ever. Period. 10. They truly do not care about you as an employee. This trickles down to our residents. This is a horrific and nasty company. Stay away.

The company is very antiquated- Policies and procedures that haven't been updated in years, a regional team that has less training and knowledge than most people at the remote sites, systems that were new 10 years ago. I have worked in this industry for a long time and of all the senior care management companies, this was by far the worst. Horrible regionals that are out of touch with their buildings, zero support from home office in regards to issues and timely resolution of inquiries, NO training for new buildings that they take over (just a spiral notebook and a "here is everything you need to know" from the company) before you're let lose and expected to perform. Not only that but mediocre pay and horrible benefits. There was no reason to stay on with the company at all.