Groundwork Coffee Reviews

Hi there, and thanks for the feedback. Since this comment was left a little over a year ago, we have made a number of changes to our org. structure, including the onboarding of 3 VPs to oversee our Operations, Sales, and Finance/HR teams in an effort to align the company on our vision, direction, and culture. While I do believe we've made some tremendous strides, we still have our work cut out for us. It's thanks to our amazing (and often patient) employees that this business continues to grow, and going forward, we aim to provide more clarity, support and better communication between upper management and front-line leaders. As for the 3 separate buildings at HQ, we are planning to break ground on a brand new building very soon near our NOHO roasting facility which will house our operations, sales, admin teams and commissary in one beautiful, central location. I agree that our people are our most important asset, followed by our very very good coffee. We are working on improving communication and transparency from the top down, and our lean & mighty HR team constantly advocates on behalf of the employees who keep this Groundwork boat afloat.

Hi there, and thanks for the feedback. I agree we are lucky to employ some of the best and brightest baristas and trainers in the business. As we continue to scale and grow, improving our communication and coordination between departments will be a top priority for the management team.